Privacy Policy
At GIV CONSTRUCTION SDN. BHD., we are committed to protecting your personal data and respecting your privacy in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us, whether through our website, email, social media, in person, or through our service delivery.
1. Information We Collect
We collect various types of personal information to provide you with our products and services efficiently:
- Personal Identification Data: Name, NRIC/Passport number, company details, job title, address, contact number, email address.
- Business Data: Project details, business preferences, design specifications, site information for projects.
- Technical Data: IP address, browser type, device identifiers, operating system, and website usage data collected automatically through cookies and analytics tools.
- Payment Data: Bank details or payment information for billing purposes (when necessary for transactions).
2. How We Collect Your Data
Your data may be collected:
- When you browse or interact with our website or social media pages.
- When you submit inquiries, quote requests, or place orders with us.
- When you communicate with us via email, phone, WhatsApp, or in person.
- During site visits for measurement, consultation, and installation services.
- Through cookies and similar technologies to analyze website usage and improve user experience.
3. Purpose of Data Collection
We collect and process your personal data for the following purposes:
- To process orders, payments, and deliver our products or services such as acoustic panels, architectural consultancy, and building material supplies.
- To communicate project updates, technical consultations, and support.
- To respond to your inquiries and provide customer support efficiently.
- To send updates on new products, services, promotions, or company news (only with your consent).
- To improve our website, services, and customer experience using analytics.
- To comply with legal and regulatory requirements.
4. Disclosure of Personal Data
We may disclose your personal data to:
- Our employees, contractors, or authorized representatives for fulfilling your orders or services.
- Third-party service providers (such as payment gateways, IT support, delivery partners) strictly for operational purposes.
- Government agencies or regulators if required by law.
- Business partners or consultants strictly for project or service delivery under confidentiality agreements.
We do not sell or rent your personal data to any third parties.
5. Data Protection and Security
We take the security of your data seriously and implement reasonable administrative, technical, and physical safeguards to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. This includes:
- Using secure servers and encrypted communication channels where applicable.
- Limiting access to your data to authorized personnel only.
- Regular monitoring of our systems for vulnerabilities.
However, while we strive to protect your personal data, we cannot guarantee absolute security due to the nature of internet transmissions.
6. Retention of Personal Data
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period ends, we will securely delete or anonymize your personal data.
7. Your Rights
Under the PDPA, you have the right to:
- Access your personal data and request a copy.
- Request correction of your personal data if it is inaccurate or incomplete.
- Withdraw consent for the use of your personal data (subject to legal and contractual restrictions).
- Request the limitation of processing your data in certain circumstances.
To exercise your rights, please contact us via the details provided below.
8. Use of Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and tailor content to your interests. You can control or disable cookies through your browser settings; however, this may affect the functionality of our website.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or for operational reasons. We encourage you to review this page regularly for updates. The updated Privacy Policy will be effective upon posting.
10. Contact Us
If you have any questions regarding this Privacy Policy, your personal data, or wish to exercise your rights under the PDPA, please contact:
📞 +6011 1868 6262
📧 ace.givconstruction@gmail.com
🏢 SO 21-6, Menara 1, KL Eco City, 3, Jalan Bangsar, 59200 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia
By interacting with us, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.